Refund Policy

Aurum RealEstate Developers Limited (Aurum RealEstate) is providing an option to Pay Booking Amount through our payment gateway(s) offered/provided by Aurum. We offer stakeholders the to make payments online for Booking our properties online through payment gateway(s) offered/provided by Aurum RealEstate.

Aurum RealEstate taking an Expression of interest (EOI) from the buyer to book the property online. The payment of the EOI will be considered as a token amount of the booked property. The rest of the transaction of booked property shall be completed offline. The EOI payment for the booked property is non-refundable and any amount paid shall stand appropriated. Refund if any will be at the sole discretion of Aurum RealEstate terms and policy.

Aurum RealEstate offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Users card/bank accounts. User acknowledges and agrees that Aurum RealEstate, at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount paid or payable by a subscriber/user against any amount(s) payable by User to Aurum RealEstate under any other agreement or commercial relationship towards other products/services.

Aurum RealEstate gives no guarantees of server uptime or Website working properly. All is on a best-effort basis and liability is limited to a refund of the amount only. Aurum RealEstate undertakes no liability for free Services. Aurum RealEstate reserves its right to amend/alter or change all or any disclaimers or terms of agreements at any time without any prior notice. All terms/disclaimers whether specifically mentioned or not shall be deemed to be included if any reference is made to them.

Aurum RealEstate uses the maximum care as is possible to ensure that all or any data/information in respect of the electronic transfer of money does not fall in the wrong hands. For completing online transactions involving payments a user is directed to a Payment Gateway, Aurum RealEstate does not store or keep card data. Since the transaction happens on a third-party network not controlled by Aurum RealEstate, once a card transaction has been completed, the payment information is not accessible to anyone at Aurum RealEstate after the completion of the online transaction at the Payment Gateway, this ensures the maximum security.

Aurum RealEstate shall not be liable for any loss or damage sustained by reason of any disclosure using credit cards/debit cards and/or their verification process and particulars nor for any error, or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process.

Aurum RealEstate offers no guarantee whatsoever for the accuracy and timeliness of refunds reaching the buyers card/Bank account. This will depend on the involved organization’s online transaction process, the problems with the Internet infrastructure currently available, and the working days/holidays of financial institutions. Refunds in the event of wrong/objectionable property content being posted on the site would be at the discretion of Aurum RealEstate. Payments may be made by credit cards, net banking, etc. are subject to the terms and conditions of the respective bank/financial institution and as per applicable laws. The payment gateways being made available are provided using the authorized banking infrastructure and credit card payment gateway network. In case of any issues such as technical failure or errors, the same would be dealt with accordingly, without any liability to the Company.